Social Impact & Press

What SIT Delivers Today

SIT is built on a live UK delivery platform that is already supporting people in real, practical ways. Through Healthy Homes Solutions and The Vulnerability Initiative™, the platform is operating nationally, working with households experiencing overlapping challenges such as financial stress, poor housing conditions, health concerns and energy affordability.

To date, this approach has helped over 35,000 residents across the UK, connecting them to trusted advice, grants, services and one-to-one support through an established network of national and local partners. Support is not limited to a single issue or moment in time — residents are guided through changing circumstances, with help adapting as their needs evolve.

The impact of this work is independently measured using the HACT Social Value Bank and wellbeing valuation model, which assesses social outcomes over a five-year period. Based on this methodology, the platform has already helped generate over £54 million in verified Social Return on Investment (SROI). This approach to measuring impact is recognised within regulated UK frameworks and has been validated through programmes overseen by Ofgem.

These outcomes provide clear evidence that the platform works — not just in theory, but in practice. SIT now exists to enable this proven model to continue improving, reach more people, and scale responsibly, while maintaining the transparency, accountability and independent verification that underpin its impact today.

Core Impact and Validated Metrics

The figures below reflect real people supported and real outcomes delivered through a live UK platform. These metrics are drawn from ongoing national delivery by Healthy Homes Solutions and The Vulnerability Initiative™, and are measured using independently recognised wellbeing valuation methodologies developed by HACT.

Social impact is calculated using the HACT Social Value Bank and wellbeing valuation model, which converts improvements in people’s wellbeing into robust, monetary values based on large national datasets and HM Treasury Green Book–aligned methodology. All reported Social Return on Investment (SROI) figures are independently validated through HACT’s framework, providing assurance that impact is calculated consistently, transparently and conservatively.

Together, these metrics provide a clear and credible view of the scale, reach and effectiveness of the support already being delivered — grounded in independent validation rather than self-reported claims.

Download the HACT Independent report

Residents Supported :

35,000+

people supported across the UK

Thousands of residents experiencing financial pressure, poor housing conditions, health challenges and energy affordability issues have already been identified and supported through the platform — with help adapting as circumstances change, not stopping after a single interaction.

Referrals Delivered:

15,000+

of targeted referrals

Residents are proactively connected to the right support at the right time, including debt advice, energy efficiency schemes, health and wellbeing services, and practical financial support — reducing the need for crisis intervention later.

Partner Organisations:

40+

trusted national and local partners

The platform works in collaboration with a wide network of recognised UK organisations, charities, utilities and advice services — enabling coordinated, multi-service support rather than single-issue signposting.

Verified SROI Generated:

£54m+

in independently measured social value

Using the HACT Social Value Bank and wellbeing valuation model over a five-year period, the platform has already generated more than £54 million in verified Social Return on Investment (SROI). This methodology is recognised within regulated UK frameworks and has been validated through Ofgem-funded programmes.

Live Resources

This section brings together a growing library of trusted resources developed through live delivery and collaboration with national partners. Here you’ll find links to the Healthy Homes Solutions website and LinkedIn updates, practical booklets created with and for residents, partner-led guidance, infographics that explain complex issues simply, and co-created materials produced alongside charities, utilities and support organisations.

All resources are designed to be practical, accessible and grounded in real-world need — helping residents, partners and investors understand how support works in practice, what help is available, and how impact is being delivered across the UK.

healthy homes solutions the vulnerability initiative

Why SIT Improves Outcomes

Unlike single-stream or one-off programmes, SIT is designed to stay connected with households over time. People’s circumstances rarely change in isolation — financial pressure, health, housing and wellbeing often shift together. By maintaining ongoing engagement, SIT can adapt support as needs evolve, rather than restarting the process each time a new issue arises.

This approach reduces repetition, lowers the burden on residents, and enables more timely, coordinated interventions. The result is support that is easier to access, better targeted, and more likely to lead to lasting improvements — benefiting individuals, partners and the wider system alike.

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